Today, I was once again the recipient of another condescending, snarky email written in a tone more suitable for a mother addressing her stubborn four-year-old than boss addressing a grown-up professional.
Which brings me to my post title: Good Boss, Bad Boss.
* The Good Boss does not blame an individual for an error. When errors occur, The Good Boss looks to process, deconstructing and reviewing processes to detect potential weak spots. The Good Boss then works collaboratively to correct flaws inherent therein.
* The Good Boss understands that humans occasionally need time to go to the dentist, see a kid's play, or take the cat to the vet, and that the time to do these things doesn't necessarily have to result in lost vacation hours or lost pay.
* The Good Boss knows that most people are adults who will, when trusted and given the right resources and authority, do a good job.
* The Good Boss knows power and responsibility need to be delegated simultaneously.
* The Good Boss does not expect you to keep working once you get home.
* The Good Boss is happy and willing to do the grunt work alongside you, and in some cases, does it for you.
* When errors occur, The Bad Boss is quick to jump down an employee's throat without assessing why the error occurred. The Bad Boss is not interested in processes, but in results only.
* The Bad Boss does not have your back. The Bad Boss leaves you to fend for yourself if something goes wrong, and takes all the credit when it goes right.
* The Bad Boss has no problem being unprofessional, but will become extremely indignant if you behave unprofessionally.
* The Bad Boss thinks that his/her employees don't talk about salaries, layoffs, who got a raise and who didn't, who left their stinky yogurt in the fridge too long, and so on.
* The Bad Boss is a master of intimidation and will use fear, passive-aggressiveness, and many other childhish tactics to get what s/he wants.
* The Bad Boss usually has no empathy.
As I said, this is Part 1. I'm sure that Part 2 will be equally thrilling.